There is a misconception between UI (User Interface) & UX (User Experience) but the reality is they are completely separate disciplines. UI is all about visual design and UX is about product research, user research, usability, and accessibility.
I am a UX engineer so I don't offer visual designs, although I do offer low-resolution wireframes on concepts from ideation. I then take those wireframes to a UI designer/visual designer and we work together to create high-resolution mockups which we then usability test with identified users/audience/customers.
I refer to myself as "The Users' Agent" to design & development teams. I have a genuine passion for product usability and user empathy; it drives me every day to do what is best to maximise ROI. If the end product is what's best for the user, it will typically be what's best for product's success. However, I also realise there are project limitations such as resources & technology which must be considered.
My primary areas of services are made up of, concept validation for startups & new product features, product research with users, and usability & accessibility optimisation of products.
Some of the methodologies & techniques I use: ● Product Research ● Contextual Inquiry ● Workshop Facilitation ● Usability Testing ● User Observation ● User Training ● User Interface Optimisation ● Card Sorting ● Tree Testing ● Mind Mapping ● Wireframing ● Authoring Project Briefs & User-guides ● Product Ideation
Let's have a talk to see if I have any perspective on your needs.
Initial stakeholder engagement set a clear directive for this project. We were to achieve two primary tasks in the UI overhaul. The first, he wanted the ability to glance over a user’s shoulder and know they are using the newly overhauled version. Secondly, to optimise the screens' real estate to enable an improved workflow. We were able to achieve both of these goals.
The application at the centre of this project is used by traffic management centres throughout Australia. It is used to change messages on digital roadside signs, digital speed limit signs, real-time traffic light adjustments, and calculate traffic congestion followed by making adjustments to alleviate the congestion, among dozens of other uses.
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