• Face to Face Customer Service
• Telecommunications Customer Service
• Interpersonal and written communication
• Filing & Record Management
• Administrative Office Support
• Complaint Handling
• Data Entry
• Diary Management
• Travel & Event Management
• H&S Reports Risk Assessments and Checklists
• Floor Fire Warden
• Team Leading
• Team liaison
• Staff training & development
• Time management & Self organisation
• Self-motivated
• Process document writing & implementation
• Programs such as – TechOne, Xplan, Cherwell, CRM,
• Clerical support
• Data management
• Interpersonal and written communication
• MS Office intermediate/ advanced experience