Hi, I've 30 years’ experience of producing high quality technical writing, online content, Help, video scripts, blogging, newsletters, and print journalism for non-technical and technical audiences. My work always fits the brief and is delivered to deadline. I'm available for all kinds of work and am willing to help you get the best for your budget. So if you need help, get in touch!
With in-depth experience of planning, deadlines, content development, structure and design, I also have a keen eye for detail and consistency, usability and audience types. Publication platforms include Confluence, Drupal and Mindtouch. I also carry out content reviews and platform content migration projects, and run at home running and prioritising multiple projects simultaneously.
I'm adept at learning and understanding complex, multi-module systems and concepts and turning that into simple, clear and concise content that helps users navigate and understand multi-step workflows. As a content developer I can use several content types to get the message across including graphics, inline content, video, animations and workflows.
I strive to build lasting and productive relationships with clients, colleagues and stakeholders in development, design, marketing, sales and support. The input gained from their knowledge and expertise helps me create better quality and more complete content.