I am a data-driven professional with a strong foundation in statistics and applied mathematics, specializing in analyzing call center performance metrics like CAR, call volumes, and service levels, and I leverage tools like Excel and reporting systems to
- Customer Service
- Customer Support
- Data Entry
- Data Processing
- Desktop Support
- Email Handling
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Order Processing
- Phone Support
- Support Helpdesk
- Technical Support
- Telephone Handling
- Time Management
- Transcription
- Video Uploading
- Virtual Assistant
- Web Searching