Buying Services as a Client

Freelancers don't pay for staff, office rent, commuting or many of the other overheads a firm passes on to you. And OzLance takes no commission from either side, so what you pay goes to the person doing the work.

Posting a project or job advert is free. A moderator checks each free listing by hand, which can take 5 to 10 business days.

If you'd like it seen sooner, you can feature it for $9.90 (including GST). A featured project is approved straight away, emailed to freelancers with the skills within minutes, and listed first on Find Work. If you don't find the right person straight away, you can list it again for no extra charge.

Freelancers join and quote for free, and OzLance takes no commission. Feature fees help cover the cost of running the site.

Like any recruitment process, you'll get great applications and probably a few lemons even though we actively try to keep the lemon quotient low. Some of our freelancers come from senior roles in reputable companies and others are new university graduates, the key is finding the right freelancer for your job. You can request work samples, resumes and qualifications to help make your choice easier.

While it depends on the individual job, chances are the answer is "a lot." See our pricing guide to find out more.

Get quotes for a one-off project, or advertise a role, casual, part time or full time. Our freelancers work in these occupations, and the list is always growing.

• Software & Web Development
• AI, Automation & Data
• IT Support & Infrastructure
• Design & Creative
• Video, Audio & Photography
• Digital Marketing & Sales
• Writing, Content & Translation
• Business, Finance & Legal
• Admin & Customer Support
• Engineering & Architecture
• Printing, Manufacturing & Production
• Other Services

That's why so many clients come to us looking for a better alternative! As former freelancers ourselves, we've heard the stories about far-flung workers failing to understand the project and delivering incomplete or shoddy work. We've used our insider understanding of the industry to find smarter ways to attract quality freelancers. We're here to provide the better alternative, with the right balance between quality and affordability.

We're saving you money! As former freelancers ourselves we've seen our competitors try every trick in the book. We've been undercut by competitors quoting $5.00 per hour and watched them take 100 hours to do a 4 hour job. Quoting per job encourages the quickest, most honest and cost effective deal for the client.

At OzLance we aim to deliver best-fit applicants, meaning fewer "time wasters". There's nothing worse than reading 200 resumes and not finding the person you need, so we've introduced specific job categories to ensure only the best qualified and experienced applicants apply.

Our list of occupations is growing all the time. In the meantime, post your project under the closest category, or Other, and it will still be listed for freelancers to find.

Freelancers work from home. You will not need to provide a workstation for your freelancer. You may request meetings with the freelancer but you will most likely be charged for that time.

Payment is made directly to the Freelancer by bank transfer or PayPal. We recommend using PayPal as a secure method of online money transfer. Freelancers may request a deposit before work commences and additional progress payments on large jobs.

A start date will be given when the freelancer submits their quote. You may then negotiate milestones and completion dates via private messaging. Depending on how strict your deadline is, you may wish to do this before engaging the freelancer. We recommend following a milestone system with progress payments to ensure speedy completion of the job.

Jobs where the work is of a sensitive nature are frequently offered through OzLance. Like any recruitment process you should check references and credentials thoroughly before commencement. While OzLance can accept no responsibility on such matters, you can request the freelancer signs support documentation, such as a Non Disclosure Agreement (NDA) before work commences.

To prevent disagreement, OzLance strongly recommends all negotiation on matters of money and time be done prior to freelancer engagement and only through the OzLance system (so that a record of all interactions is kept). Regular updates, work samples, feedback and progress payments should be made to minimise risk to both parties. All payments should be made through a third party payment system such as PayPal to ensure they are recorded.

If a dispute arises, OzLance encourages both parties work diligently toward a mutually satisfactory solution. If a solution cannot be reached, both parties will be required to enter into dispute resolution through a third party organisation such as PayPal.

The OzLance team does our best to ensure feedback and reviews are accurate. If you feel that you have unfairly received a negative review from an OzLance freelancer, please contact us at admin [at] ozlance.com.au with any supporting evidence such as emails or work samples. OzLance was established to give employers and freelancers a fairer, better option, our goal is to make everybody happy!