cbTech Pty Ltd

• SharePoint Management Consultant at Department of Defence • Interviewing major stakeholders to elicit and gather requirements • Developing a business case with a project plan and budget to implement a task management system to streamline and automate the engineering change processes in the Navy • Configuring a fully functional Proof of Concept system in SharePoint to showcase the benefits of using SharePoint as the task management system to improve the current processes • Organising bi-weekly project meetings with stakeholders to report project status and milestones

Achievements: • The business case was endorsed • The project plan and budget were approved

• Business case was approved and now moving to project phase 2 • SharePoint Management Consultant at Department of Defence • Working with the project team to deliver the project using Agile • Working with a SharePoint developer to develop the task management system in SharePoint 2010 with workflows embedded to automate 4 major selected engineering change processes • Developing training materials and then delivering classroom training to power users and administrator

Achievements: • 4 major processes was automated and improved in SharePoint

• Business Solutions Consultant at Wilson Parking • Preparing project documents e.g. project charter, scope, WBS, schedule, Gantt chart, roles and responsibilities and RACI • Gathering business and functional requirements from stakeholders • Modeling as-is and to-be business processes in BPMN standard • Analysing, designing, developing, testing and implementing workflows by using SharePoint 2010, Nintex Workflow 2010 and InfoPath 2010 • Manually deploying workflow solutions from DEV to UAT and finally to PROD environment as well as by using SharePoint content management and deployment tools • Standardising and documenting workflow implementation processes and relevant standards • Preparing user training for system end users including writing test scripts for system end users • Advocating people in the organisation to utilise the potential of SharePoint to perform their works in a more efficient, effective and productive way • Providing technical support and solutions for SharePoint, Workflow and InfoPath related issues coming from IT helpdesk system

Achievements: • Documented a standard process for deploying workflows on SharePoint • Established a standard for developing customer facing workflows • Developed first two customer-facing workflows to automate two business processes; the first one has gone live and the second one was at UAT phase

• SharePoint Consultant and Business Analyst at Polytechnic West (now called South Metropolitan TAFE) • Identifying client needs • Collecting, understanding, and analysing the business requirements for the projects and the systems, and translating these into functional specifications and use cases • Writing business cases, project plans and project reports • Mapping current systems and processes by data flow and BPMN diagrams • Identifying gaps • Designing, building and testing prototypes • Developing systems by using out-of-the-box SharePoint capabilities, standard web technologies, workflows, data view web part, conditional formatting, web part connection, InfoPath forms and SQL Server Reporting Services • Evaluating systems effectiveness • Making system modifications • Preparing documentation, user manual and training

Achievements: • Developed six live business performance reports • Developed a business planning system prototype automating a number of key business planning processes including KPI assessment, external environment analysis and internal capability assessment in order to generate electronic operational plans which in align with the organisation’s strategic plan • Developed a room booking system prototype to manage and report the utilisation of internal resources • Developing a course evaluation system prototype to collect feedback in an electronic survey form and analyse the results by generating an evaluation summary

Implement a Business Management System for the company to handle their daily operation and document management