Sharon Wong Business Consultancy
I am an Australian Virtual Professional Service Provider, and my goal is to deliver tailored online business management, executive and personal assistant services utilising innovative and affordable solutions as I am in the business to assist you to manag

I am based in Victoria, Australia and have a broad background in business administration and EA/PA support gained over the last 30+ years with IBM, Unisys, West Farmers, Hirsch Bedner Associates, and others in a variety of fields including banking, finance, accounting, training, IT, business development, audits, architecture and interior design.

I have successfully supported and provided continuing/long term level business and Executive Assistant support to my previous employers with strong management skills which includes Human Resources and Financial management together with a high degree of commercial acumen, ensuring high outcome in all aspects of responsibilities ensuring profitability. I have strong business acumen in running an office from base up to cost control to budgeting and full operations. I have the ability to understand both customers’ needs and working closely with clients to enhance to company brand and reputation building strong customer client relationship.

I have above average and articulate English skills, both written and spoken. I am also fluent in Bahasa Malaysia and Cantonese and a few other Chinese dialects. I am competent, self motivated, pro-active, professional and highly organized with detail work ethics. I like to see a task through to its successful conclusion and am comfortable working to deadlines and my commitment is to exceed expectations in terms of delivery.

BENEFITS OF WORKING WITH A VIRTUAL ASSISTANT: I am an independent contractor, so you are not responsible for any employee related taxes, insurances, superannuation, holiday pay, leave loading, sick pay or other benefits. You reduce your office expenses as I work from my home office and am already equipped with a laptop / PC, mobile phone, high speed internet and a printer/scanner to handle your business demands. You save money, by paying me only for the hours I work for you. I am flexible, and work is completed in the timeframe given by you. You increase productivity, have less downtime, no more breaks or extended lunch breaks to decrease office productivity. Lastly, I believe the most important factor is that I am able to focus on the parts of your business that take up your precious time in order to give you back that time and allow you to concentrate on growing your business and raising your bottom line.

SERVICES PROVIDED: Business Practice Management

  • Project Management
  • Reporting
  • Budget & Project Profitability
  • Staff Efficiency Analysis
  • Financial Control o Invoicing o Accounts Receivables o Account Payables o Collections o Expenses Reconciliation o Bank Reconciliation o Data Entry o End of Month / End of Year Financial Reports o Cash flow / Budgeting Forecasting o Monthly Invoicing Forecasting o Payroll o Payroll Tax o Superannuation
  • Human Resources & Recruitment o Position Descriptions o Job Ads o C.V. Screening o Setting up Interviews with Candidates o 1st round Interview Screening o Operations and Staff Handbook o Staff Induction o Staff Mediation o Exit Interviews o Employment Contracts o Termination Letters
  • O H & S o Safety Induction o Safety Training o Quality Control o WorkFlow Templates o Forms
  • Online research
  • Data analysis and statistical reporting
  • Create and maintain registers and contact databases
  • Invoicing, raising purchase orders and quotations General EA/PA Support
  • Email management/prioritising/ weeding out spam and junk mail
  • Calendar management - scheduling and appointment setting
  • Client communication – emails and telephone calls
  • Travel management
  • Monitor customer satisfaction levels
  • Creating processes, standing operating procedures and manuals
  • Document creation, formatting and proofing
  • Word processing, spread sheets, pivot tables, charts, graphs, flowcharts, organisation charts and presentations
  • High level working knowledge of Microsoft Office Suite, including MS Word, MS Excel, MS PowerPoint
  • Data entry
  • Online research
  • Data analysis and statistical reporting
  • Create and maintain registers and contact databases
  • Invoicing, raising purchase orders and quotations Document Control
  • Administer end to end document control process activities
  • Ensure all documents are formatted in accordance with style guide
  • Ensure version control/revisions are systematic and aligned to document histories
  • Setup and maintenance of filing systems Tendering
  • Research and track upcoming projects/tenders
  • Cold call/email potential Clients expressing interest to price works packages
  • Tender preparation o Manage and coordinate compilation of tender submission o Liaise with Client for completion of bill of quantities/written responses to tender schedules o Draft staff resumes for inclusion in tender submission
  • Collate and lodge tender submission

Audit Preparation

  • Provide support in preparing and implementing systems and processes to meet compliance accreditation requirements.
  • Manage observations and non-conformances to ensure they are closed out in a timely manner.

BUSINESS CREDENTIALS:

  • Bachelor of Banking & Finance
  • Bachelor of Accounting

CERTIFICATION

  • Certified VA Institute

Contact Sharon Wong Business Consultancy
Typical budget

$3,000-$10,000

Location

Melbourne, VIC, Australia

Rating
Member since

Aug 2019

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