IT Services
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• Highly self-motivated and results-driven IT professional with more than 12 years providing high-performance systems administration project management on the MS Windows, Vmware, platform for financial services, and BPO/KPO industries. Detail-oriented, analytical and methodical with critical thinking to resolve operations and people-centric work issues even under stressful work conditions.
• Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments. Highly organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results from concurrent tasks with or without supervision. Strong people management and interpersonal communication skills that build user/customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.
• SME for System Center Configuration Manager(SCCM 20012 R2),System Center Virtual Machine manager (SCVMM 2008 and 20012) System Center Operation Manger (SCOM 2007R2 and 2012 R2), System Center Orchestrator and Service Manager
• Strong Sense of Virtualization and Cloud (Microsoft Hyper-V) (Citrix Xen app and Desktop, Netscaler, Director), VDI solution HP thin clients, (Vmware ESxi 5.1, 5.5 and 6, and other appliances), Application Virtualization App-V, MED-V), Storage(EMC VNX 5400, 5500,3200, Vplex) Backup (Avamar, Networker, HP Live Vault, Common Vault),Hybrid Cloud (Micrsoft Azue (Active direcotory) Office 365 (Migrations) Sharepoint.
• Professional, outgoing tier 3 supports and solution provider for complex IT strategies and initiatives to reduce maintenance and costs along with providing stable and reliable services
• Identifies and highlights the risks and possible mitigation strategy
• Strong communication and people skills, both written and verbal. Able to assess and resolve client issues quickly. A proven record of reliability, the ability to perform under time constraints, and good judgment under pressure.
• Ability to maintain a reliable and methodical approach to support and Documentation. Quick learner, highly motivated team player with excellent organizational and analytical skills.
• Ensures a clear understanding of project status by coordinating using appropriate channels of communication with stakeholders and project teams.
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