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Technical Support Specialist needed

  • Closed
  • Posted 26 Oct 2015 at 09:35
  • Sydney, NSW, Australia
  • Freelance / Casual
  • 0 bids

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About the project

Please carefully read over the attached document, detailing our 3 x Core Values before applying for the role! They define who we are, what we do and how we do business. If that is a fit for you, then please read on.

Jehbco Silicone Specialists are Global Technical Leaders in the space of Specialty Silicone covering Defense to Construction. With over 40+ years of experience and as part of their expansion, Jehbco require a process driven, detail-oriented person to join their team as a 'Sales & Operation Assistant'.

The Sales & Operation Assistant role includes:

Customer Service & Phone Answering: This includes handling phone calls from clients & new potential clients, capturing details & using our CRM system, passing on details to our manufacturing team and building relationships.

Problem Solving & Order Support: This includes working on a wide range of Sales & Operational activities solving problems, ensuring key orders are made and working with colleagues to look after our high-end client base.

Replying to Sales Emails & Updating CRM Systems: This includes responding to new leads, updating details into our CRM Databases, using the information to drive sales and help foster new relationships.

Preparing Quotes, Entering Production Orders & Getting the Detail Right: Our clients have particular orders and need them met perfectly so it's right the first time.

This role is ideal for someone with at least 3 – 5 years of experience in similar roles that is process driven, has an eye for detail, can work autonomously for the betterment of the team, fluent English Speakers, possess a great typing speed & knowledge of the MS Office Suite with an innate drive to learn more. Past experience in manufacturing environments is highly regarded.

This is a Full Time role based in Jehbco's Manufacturing site in Sydney's Northern Beaches.

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